HVAC Service Coordinator

1 week ago


Victor, New York, United States John W Danforth Company Full time
Job Overview

We are looking for a skilled Service Dispatcher to support our field technicians and provide exceptional customer service at John W. Danforth Company.

The ideal candidate will possess excellent organizational skills, a positive attitude, and the ability to work effectively in a team environment.

Responsibilities

  • Coordinate daily assignments for field technicians, collaborating with regional service managers and construction departments to ensure efficient service delivery.
  • Process orders, track shipments, and manage paperwork, ensuring accuracy and attention to detail.
  • Respond to customer inquiries, providing timely and courteous assistance as needed.
  • Maintain organized schedules and filing systems, supporting the service team's operations.

Requirements

  • 2-3 years of office experience, with proficiency in Microsoft Office software.
  • Excellent communication and interpersonal skills, with the ability to represent the company professionally.
  • A high school diploma or equivalent, with relevant experience valued.

Benefits

  • A comprehensive benefits package, including medical, dental, and vision insurance.
  • A competitive salary range of $45,000-$55,000, based on qualifications and location.


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