Director of Restaurant Operations

6 days ago


Oklahoma City, Oklahoma, United States Pei Wei Full time
About Pei Wei

Pei Wei Asian Kitchen is a leading fast-casual restaurant chain that serves authentic, Asian-inspired dishes with a focus on freshness and quality. With a strong commitment to customer satisfaction and employee development, we are seeking a talented Regional Director of Operations to lead our team.

Job Summary

We are looking for a seasoned restaurant professional to lead our regional operations team. As a Regional Director of Operations, you will be responsible for driving business growth, improving operational efficiency, and developing high-performing teams. If you have a passion for the restaurant industry and a proven track record of success, we encourage you to apply.

Key Responsibilities
  • Leadership and Development: Lead and develop a team of restaurant managers and staff to achieve business objectives and improve operational performance.
  • Business Growth: Drive sales growth and profitability through effective marketing, customer service, and menu management strategies.
  • Operational Excellence: Implement and maintain high standards of food quality, safety, and customer service across all restaurants in your region.
  • Financial Management: Manage budgets, forecasts, and financial reports to ensure accurate financial performance and make informed business decisions.
  • Training and Development: Provide ongoing training and coaching to restaurant managers and staff to improve skills and knowledge.
Requirements
  • Experience: 2+ years of multi-unit restaurant management experience with a proven track record of success.
  • Education: High school diploma or equivalent required; Bachelor's degree preferred.
  • Skills: Strong leadership and communication skills, with the ability to motivate and develop high-performing teams.
Working Conditions
  • Travel: Must be able to travel up to 75% of the time, with occasional overnight stays.
  • Physical Demands: Must be able to stand and walk for periods of eight to twelve hours in length each shift, with the ability to reach, bend, balance, and transport objects weighing up to 30lbs.


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