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Technical Service Manager

2 months ago


Milwaukee, Wisconsin, United States Crown Cork & Seal USA, Inc. Full time
Job Title: Technical Service Manager

CROWN Cork & Seal USA, Inc., a leading global packaging company, is seeking a highly skilled Technical Service Manager to join our Food Division team. As a Technical Service Manager, you will play a critical role in ensuring the success of our customers by providing technical support and expertise in the field.

Key Responsibilities:
  • Provide technical leadership and support to customers in the Midwest United States, troubleshooting processes and investigating product quality issues.
  • Manage the technical interface between the Food Division and customers, ensuring seamless communication and collaboration.
  • Support customers in all technical aspects of the business, including current packages and new package development.
  • Develop and manage technical meetings between the Company and customers to discuss ideas, issues, and solutions.
  • Interact directly with customers and internal manufacturing operations to drive business growth and customer satisfaction.
Requirements:
  • BA/BS degree in Food Science, Engineering, Packaging, or a related discipline.
  • 5+ years of experience in a packaging manufacturing environment, food production, or a similar industry.
  • Experience interfacing with customers in a technical capacity, including field testing, qualification trials, and claims management.
  • Strong communication and problem-solving skills, with the ability to work effectively in a team setting and as an individual.
  • Self-motivated and eager to take the initiative, with a commitment to on-going personal development and career growth.
What We Offer:
  • Competitive pay and comprehensive benefits, including free company-paid health insurance and company-matched 401(k).
  • Opportunities for career growth and professional development in a dynamic and innovative company.
  • A collaborative and supportive work environment, with a team of highly skilled and dedicated professionals.

CROWN Cork & Seal USA, Inc. is an equal opportunity employer and welcomes applications from diverse candidates. If you are a motivated and experienced professional looking to take your career to the next level, we encourage you to apply for this exciting opportunity.