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Customer Service Representative

2 months ago

Cedar Rapids, Iowa, United States Cedar Rapids Bank & Trust Full time
Job Summary

Cedar Rapids Bank & Trust is a customer-focused financial institution seeking a part-time Teller Float to provide exceptional customer service and process transactions efficiently.

Key Responsibilities:

  • Process customer transactions in a timely and accurate manner, adhering to established policies and procedures.
  • Uphold the positive image of the Bank by providing professional and responsible customer service.
  • Provide customers with information about the Bank's products and services.
  • Process transactions and perform various banking tasks.
  • Rotate at all locations to ensure a comprehensive understanding of the Bank's operations.

Requirements:

  • High school diploma or equivalent required; post-high school education in a related field preferred.
  • Strong customer service skills and previous cash handling experience preferred.
  • Ability to work at multiple locations, including Cedar Rapids and Marion.
  • Pre-employment credit check, background check, and drug screen required.

About Us:

Cedar Rapids Bank & Trust is a relationship-driven organization that values its employees and the community. We strive to provide exceptional customer service and make financial dreams a reality. Our goal is to create a family-oriented work environment that promotes work-life balance and advancement opportunities.