Part-Time Brand Advocate
3 weeks ago
Rothy's is a sustainable fashion brand that combines 3D knitting technology and handcrafted assembly to create machine washable styles that don't compromise on comfort.
\**Retail Ambassador Role**\
We're seeking a highly skilled Retail Ambassador to join our team at University Town Center in San Diego. This individual will be responsible for providing an unparalleled customer experience, owning all day-to-day customer interactions, and supporting the Retail Manager and Assistant Manager in operational duties.
\**Key Responsibilities**\
- \
- Provide an unparalleled customer experience for every Rothy's customer\
- Owning all day-to-day customer interactions in our physical store and across all touch points of the brand\
- Supporting the Retail Manager and Assistant Manager in all operational duties\
- Developing and maintaining expert-level understanding of our products and processes, including our tools and systems\
- Elevating customer feedback and identifying and escalating opportunities for improvement\
- Creating loyalty by connecting customers with our brand and community\
**Requirements**\
- \
- 1-3 years of retail or customer-oriented experience preferred\
- Excellent people skills, being approachable, engaging, and friendly\
- Fastidious attention to detail and enthusiasm to maintain our brand aesthetic in a physical space\
- Ability to foster connections with customers both in-store and within the community\
- Actively contribute towards meeting and exceeding the team's sales goals\
- Availability to work weekends, evenings, and holidays, minimum 16 hours a week\
- Ability to work on your feet up to 8 hours a day in a busy store environment and lift up to 25 pounds\
**What We Offer**\
- \
- Wellness and Commuter Programs\
- PTO and Wellbeing Time\
- Employee Discount Program\
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