People Experience Communications Manager

4 weeks ago


Culver City, California, United States Crunchyroll Full time

About Crunchyroll

At Crunchyroll, we're passionate about delivering the art and culture of anime to a global community. As a key member of our People Experience team, you'll play a critical role in promoting, managing, and supporting our business initiatives.

The People Experience Communications Manager will work closely with our Senior Management Team to develop and execute global team member communication strategies that drive engagement and alignment with leadership direction and functional goals.

Key Responsibilities:

  • Manage the development and execution of global team member communication strategies to drive engagement and alignment with leadership direction and functional goals
  • Provide strategic counsel on sensitive issues with thoughtful messaging support and executive guidance as needed across a variety of projects
  • Develop and execute innovative ways to communicate, inform, and engage a diverse, international team member base, including language translation as needed
  • Strengthen Crunchyroll's culture and values in communications and engagement efforts across the organization, including the support of team member events, Social Impact, Employee Resource Group (ERG) and Diversity Equity and Belonging (DEIB) programs
  • Create and execute communications plans on behalf of our leadership team, including messaging for global all-team function meetings, organization announcements, videos, presentations, internal channels, etc.
  • Help drive the creation and execution of time-sensitive campaigns to boost team member engagement and inform on important People Experience business (benefits, compensation, recruiting, workplace, and more)
  • Capture the authentic voice of leadership in spoken and written communications and help shape the internal communications narrative aligned with the organization
  • Drive the collection, analysis, and reporting for communication measurement metrics and related action plans in collaboration with the People Experience team

Requirements:

  • 8+ years in Internal or Executive Communications or related experience
  • Bachelor's Degree in Communications, Marketing, English, Journalism, or a similar combination of experience and education
  • Ability to focus and sculpt communications (spoken and written) to best meet the needs of multiple audiences
  • Understanding that trust is earned over time, through consistently meeting project requirements and quality expectations
  • Service-driven, can-do, and will-do approach, responding to timeline pressure while maintaining a calm presence
  • Ability to run multiple work streams simultaneously, delivering on time and with high attention to detail
  • Proficient in Google Workplace Suite, Microsoft Office, Slack, and bonus points if familiar with JIRA, Asana, and Google Sites for intranet management
  • Available for limited travel domestically and internationally

About the Team

The People Experience Communications team is a nimble group of storytellers who love talking about anime, our brand, and connecting our talented colleagues with each other and to our purpose.

We help elevate and align the experience that Crunchyroll promises, to the experience we deliver internally for team members.

Why you will love working at Crunchyroll

In addition to getting to work with fun, passionate, and inspired colleagues, you will also enjoy the following benefits and perks:

  • Great compensation package including salary plus performance bonus earning potential, paid annually
  • Flexible time off policies allowing you to take the time you need to be your whole self
  • Generous medical, dental, vision, STD, LTD, and life insurance
  • Health Saving Account HSA program
  • Health care and dependent care FSA
  • 401(k) plan, with employer match
  • Employer-paid commuter benefit
  • Support program for new parents
  • Pet insurance and some of our offices are pet-friendly

Pay Transparency - Culver City, CA

$98,650-$123,313 USD

About our Values

We want to be everything for someone rather than something for everyone and we do this by living and modeling our values in all that we do.

We value:

  • Courage. We believe that when we overcome fear, we enable our best selves.
  • Curiosity. We are curious, which is the gateway to empathy, inclusion, and understanding.
  • Service. We serve our community with humility, enabling joy and belonging for others.
  • Kaizen. We have a growth mindset committed to constant forward progress.

Our commitment to diversity and inclusion

Our mission of helping people belong reflects our commitment to diversity & inclusion. It's just the way we do business.

We are an equal opportunity employer and value diversity at Crunchyroll.

Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan's Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation.

Questions about Crunchyroll's hiring process? Please check out our Hiring FAQs:

Please refer to our Candidate Privacy Policy for more information about how we process your personal information, and your data protection rights:

Please beware of recent scams to online job seekers. Those applying to our job openings will only be contacted directly from an email account.



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