Medical Assistant

3 weeks ago


High Point, North Carolina, United States Oak Street Health Full time
Oak Street Health is a rapidly growing, innovative company of community-based healthcare centers that provides higher quality health and wellness care that improves outcomes, manages medical costs, and provides an unmatched experience for adults on Medicare in medically underserved communities.

Our team-based approach to providing outstanding patient care involves delivering excellent, high-touch, primary care, and coordinating the care of our patients throughout the healthcare delivery system.

As a Medical Assistant at Oak Street Health, you will be an important part of our Care Teams. High levels of flexibility, energy, attention to detail, and problem-solving are required to be successful. You will be expected to build relationships with Oak Street Health members and work closely and collaboratively with your teammates to greet and room patients.

Responsibilities:

- Ensures efficient patient flow by rooming patients in a timely manner and assisting the provider with staying timely on their schedule
- Delivers an exceptional patient experience, and helps patients prepare for their provider visit
- Obtains vital signs, chief complaints, and reviews medications
- Delivers patient screenings per protocols
- Orders supplies and stocks exam rooms
- Conducts routine quality control checks, including infection control measures, equipment QAs, and checks for expired medication and supplies
- Ensure exam rooms are clean, safe, and ready for patient visits
- Under direction of an RN, provider, and/or protocol, provide telephonic support to patients
- Under direction of an RN or Provider, offer MA appropriate 'visits' including administering vaccinations, performing procedures, and more
- Participate in care team meetings to discuss patient care and clinic operations

We're looking for motivated, experienced Registered or Certified Medical Assistants with:

- 3+ years in a Medical Assistant role
- CPR Certification required
- Medical Assistant certification or registration required
- Over 5 years of applicable, consecutive Medical Assistant experience may override this requirement
- EMR experience and proficiency required
- 2+ years of experience working with geriatric patients is preferred
- Phlebotomy Technician Certification preferred
- Strong communication skills and customer service orientation
- Demonstrates problem-solving skills, accountability, and a flexible, positive attitude
- Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary and indicated in Job title)
- US work authorization

Oak Street Health offers our coworkers the opportunity to be at the forefront of a revolution in healthcare, as well as:

- Collaborative and energetic culture
- High levels of responsibility and rapid advancement
- Brand new, beautiful work environment
- Competitive benefits, including paid vacation/sick time, generous 401K match with immediate vesting, as well as health benefits

Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply.
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