Veterinary Front Desk Associate

3 weeks ago


Castle Rock, Colorado, United States Southern Veterinary Partners Full time
About the Role

We are seeking a highly organized and detail-oriented Veterinary Receptionist to join our team at the Animal Care Center of Castle Pines. As a key member of our front office staff, you will be responsible for providing exceptional customer service to our clients and their pets.

Key Responsibilities
  • Answer and direct phone calls, schedule appointments, and manage client records
  • Prioritize tasks, maintain accurate records, and provide excellent customer service
  • Assist with financial transactions, manage cash and credit card handling procedures, and maintain accurate balances
  • Utilize hospital computer systems to document medical records and communicate with clients and teammates
  • Advocate for pets through client education on preventative care, pet health needs, and treatment recommendations
  • Maintain a positive attitude, demonstrate empathy, and treat pets with compassion and respect
Requirements
  • High school diploma or equivalent required; experience in a veterinary setting preferred
  • Excellent communication and customer service skills
  • Ability to work independently and as part of a team
  • Knowledge of veterinary medical terminology and procedures
  • Flexibility to work a variety of shifts, including weekends and holidays
What We Offer
  • A competitive hourly rate of $18.00-$22.00 based on experience
  • Discounted veterinary care for you and your family
  • Opportunities for growth and development within the company
  • A collaborative and supportive work environment


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