Customer Service Representative

3 weeks ago


South Jordan, Utah, United States ApTask Full time
About the Role

We are seeking a highly skilled and motivated Customer Service Representative to join our team at ApTask. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, resolving their inquiries and issues in a timely and professional manner.

Key Responsibilities
  • Respond to incoming phone calls and emails from clients regarding various service inquiries on accounts.
  • Provide accurate and efficient solutions to client inquiries, while consistently meeting key department performance metrics.
  • Support clients with Cash Management products and services, Online (client website) and Mobile app, and general account or financial related inquiries.
  • Work in a fast-paced, team-oriented environment, contributing to the success of our customer support team.
  • Ability to multitask and adjust quickly to change in a busy financial service center.
Requirements
  • College degree or previous contact center experience preferred.
  • Ability to work in a dynamic and fast-paced environment.
  • Excellent communication and problem-solving skills.
About ApTask

ApTask is a leading global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work. As an African American-owned and Veteran-certified company, we offer a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management.

We are committed to excellence, collaboration, and innovation, providing unparalleled opportunities for professional growth and development. As a member of our team, you will have the chance to connect businesses with top-tier professionals, optimize workforce performance, and drive success across diverse industries.



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