Healthcare Customer Service Associate

1 week ago


Biddeford, Maine, United States MaineHealth Full time
Position Overview

The Patient Service Representative (PSR) role is essential in providing a welcoming environment for patients. This position involves greeting individuals with warmth and professionalism, managing incoming calls, scheduling appointments, and executing various administrative tasks as required.

The PSR is responsible for the collection, verification, entry, and monitoring of patient information while adhering to confidentiality standards set by federal, state, and MaineHealth policies.

Essential Qualifications

Education:
A High School diploma or GED is preferred.

Licenses/Certifications:
A valid driver's license may be necessary.

Experience:
Prior experience in a healthcare setting and customer service is preferred.

Additional Skills/Requirements:
N/A

Preferred Skills:
Proficiency in computer applications and effective cash handling abilities.

Work Environment:
MaineHealth
  • Cardiology BHCD

Work Schedule:
Full Time, Day/Evening, 40 hours per week.

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