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Healthcare Customer Service Associate

2 months ago

Biddeford, Maine, United States MaineHealth Full time
Position Overview

The Patient Service Representative (PSR) plays a crucial role in the healthcare environment by welcoming patients with warmth and professionalism. This position involves answering phone calls, managing appointment schedules, and executing various administrative tasks as required.

The PSR is responsible for the collection, verification, and entry of patient information, ensuring adherence to confidentiality standards set forth by federal, state, and MaineHealth regulations.

Essential Qualifications

Education:
A High School diploma or GED is preferred.

Licenses/Certifications:
A valid driver's license may be necessary.

Experience:
Prior experience in a medical office setting and customer service is advantageous.

Additional Skills/Requirements:
N/A

Preferred Skills:
Proficiency in computer applications and effective cash handling abilities.

Work Environment:
MaineHealth
  • Cardiology BHCD

Work Schedule:
Full Time, Day/Evening, 40 hours per week.