Resident Support Specialist

2 weeks ago

Syracuse, United States Housing Authority of Salt Lake Full time
Job Title: Resident Support Counselor

About the Role:

The Housing Authority of Salt Lake City is seeking a highly motivated and experienced Resident Support Counselor to join our team. As a key member of our Resident Services department, you will work closely with residents and community partners to provide services, resources, and support that promote self-sufficiency and empowerment.

Key Responsibilities:

  • Conduct comprehensive interviews with program participants to assess their eligibility and identify barriers to their progress in education, job training, or skill enhancement.
  • Maintain contact with community agencies to provide services and assist program participants in accessing public or private community agencies for specialized assistance.
  • Work with participants to create clear, measurable, realistic, and timely plans based on their motivations and desires, addressing barriers to success.
  • Engage with staff and community organizations to attract residents and program participants, coordinating community events and food distribution programs at various sites.
  • Monitor and review escrow accounts for program participants to ensure accurate establishment and calculation.

Requirements:

  • Bachelor's degree in social work, sociology, human services, or a related field with at least two years of work-related experience; or an equivalent combination of education and work experience.
  • Stay current on services, policies, and regulations for program participants and residents.
  • Experience in community resources, service systems, landlord/tenant rights, and conflict resolution.
  • Customer Service skills, organizational skills, attention to detail, time-management skills, basic accounting/budgeting principles, and motivation to meet deadlines and achieve goals.
  • Strong verbal and written communication skills.
  • Ability to relate and communicate with persons from all socio-economic, ethnic, and racial backgrounds.
  • Reliable transportation and a valid driver's license.

Benefits:

  • Health, Dental, and Vision plan
  • Life and Supplemental Life Insurance
  • Short-Term and Long-Term Disability
  • Vacation, Sick, Personal, and Paid Holidays
  • Retirement Plan
  • Tuition reimbursement
  • Employee Assistance Program
  • Car Allowance
  • Relocation Assistance for qualified candidates

How to Apply:

For more information about the position or benefits, contact Human Resources at [insert contact information].

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