Technical Support Specialist
4 days ago
To provide technical support for the service and maintenance needs of the Shimadzu Medical System product line. This role involves troubleshooting, repair, and installation of equipment in a field-based setting. The successful candidate will ensure high customer satisfaction levels by providing prompt and efficient services.
Key Responsibilities:
- Perform preventative maintenance and repair on imaging products based on training and experience.
- Diagnose and resolve networking problems and other issues in a timely manner.
- Provide excellent customer service through effective communication and follow-up.
Requirements:
- An associate degree in Electronics Technology or a related discipline is required.
- At least five years' experience as an x-ray field service technician or engineer is required.
- Ability to read and understand electrical diagrams and schematics is essential.
Estimated Salary: $70,000 - $90,000 per year.
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