Technical Support Specialist

4 days ago


Sacramento, California, United States Shimadzu Medical System Full time
Job Summary:

To provide technical support for the service and maintenance needs of the Shimadzu Medical System product line. This role involves troubleshooting, repair, and installation of equipment in a field-based setting. The successful candidate will ensure high customer satisfaction levels by providing prompt and efficient services.

Key Responsibilities:
  • Perform preventative maintenance and repair on imaging products based on training and experience.
  • Diagnose and resolve networking problems and other issues in a timely manner.
  • Provide excellent customer service through effective communication and follow-up.

Requirements:
  • An associate degree in Electronics Technology or a related discipline is required.
  • At least five years' experience as an x-ray field service technician or engineer is required.
  • Ability to read and understand electrical diagrams and schematics is essential.

Estimated Salary: $70,000 - $90,000 per year.
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