System Support Specialist

3 weeks ago


Los Angeles, California, United States Econ One Research, Inc. Full time
Job Summary

The Systems Support Administrator will work closely with our Admin group to maintain internal systems to facilitate timely creation and management of invoices, retention letters, and project logs. In addition, the individual will also support multiple practice groups with report automation and dashboard customization. This position will require extensive interfacing with internal stakeholders to respond to requests for edits/alterations to invoices and other critical documents. The Systems Support Administrator will be expected to become highly familiar with our accounting system, Sage Intacct, to effectively leverage its numerous capabilities.

Key Responsibilities

Collaborate with managers, administration, and accounting teams to ensure the accurate and timely generation of invoices and retention letters.
Oversee the process for editing, converting, and reversal of invoices and bills within our internal systems.
Update and maintain records of employee costs, allocation splits, and evolving revenue sharing agreements among different groups.
Management of customized dashboards and automated reports.
Responsible for generating accounting and sales reports, creating purchase orders, and performing various miscellaneous or ad-hoc data entry tasks.
Demonstrate a willingness to learn and understand complex accounting and business workflows, along with their corresponding data systems.
Ensure adherence to data security best practices across all projects.
Proactively anticipate and prepare for financial tasks and outcomes with a highly organized approach.

Requirements

Possess a basic understanding of the fundamentals of business accounting.
Demonstrated ability to learn and manage real-world internal business systems, including CRM, ERP, or BI/analytics platforms.
Strong communication skills – with the ability to distill complex internal and system concepts into clear, understandable terms for stakeholders, and the ability to ask insightful, context-specific questions.
Ability to maintain confidentiality of financial and sensitive information, ensuring discretion and security at both the internal and operational levels.

What We Offer

Econ One offers a competitive salary and benefits, including healthcare, dental, and 100% employer-paid life and disability insurance and wellness programs. Our support team mirrors Econ One's unwavering commitment to exceptional quality, integrity, and value – in the work we deliver to clients and the impact in the work that we do.

The below represents the expected salary range for this position in California. We take a number of factors into account when determining compensation including your location, experience, and other job-related factors.
Salary Range: $67,000 to $72,000 annually + benefits

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