Customer Logistics Manager
2 weeks ago
Job Title: Customer Logistics Manager
Job Summary: We are seeking a highly skilled and experienced Customer Logistics Manager to oversee the day-to-day operations within an assigned function and be responsible for all aspects of Operations and Account Management in our Dedicated Transportation Solutions business vertical.
Key Responsibilities:
- Customer Service Satisfaction: Manage customer service satisfaction and expectation management.
- Staffing Performance Management: Develop and implement strategies to improve staffing performance and employee development.
- Day-to-Day Planning and Scheduling: Manage day-to-day planning and scheduling to ensure efficient operations.
- Health and Safety Management: Ensure compliance with health and safety regulations and implement measures to prevent accidents.
- Regulatory Compliance: Ensure compliance with state, local, and federal regulations.
Requirements:
- Education: High school diploma or equivalent required; Bachelor's degree in Business, Logistics, or Supply Chain preferred.
- Experience: Two or more years of relevant experience in supply chain, logistics, warehouse, or industry-related field required; one year or more direct supervisory/leadership experience required.
- Skills: Proficiency in MS Office (Word, Excel, PowerPoint, and Access) required; advanced skills in logistics industry knowledge, customer/company local and federal regulations, and supply chain management components required.
What We Offer:
- Comprehensive Benefits: Comprehensive health and welfare benefits, including medical, prescription, dental, vision, life insurance, and disability insurance options.
- 401(k) Retirement Plan: Tax-advantaged 401(k) retirement savings plan with company match.
- Performance-Based Annual Cost of Living Increases: Performance-based annual cost of living increases.
About Ryder:
Ryder is a world-class, Fortune 500 organization with over 85 years of experience in logistics, transportation, fleet maintenance, and supply chain services. We are proud to offer a stable and supportive work environment, comprehensive training, and opportunities for professional development.
Equal Opportunity Employer:
Ryder is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity, equity, and inclusion.
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