Global Support Associate
4 weeks ago
We are seeking a highly skilled Global Support Associate to join our energetic Global Operations team. As a key member of our team, you will provide daily support to clients and employees through various communication channels, ensuring exceptional customer service and resolving complex issues in a timely manner.
Key Responsibilities- Provide phone, email, chat, and in-person support to clients and employees, adhering to established service standards.
- Process unemployment claims, verifications of employment, and court orders with high accuracy.
- Monitor E-Verify cases and follow up on employee requests, including setting up new direct deposit and pay cards.
- Compile reports and audits as needed, collaborating with internal teams to ensure seamless data flow and resolve any discrepancies.
- Complete requests submitted by the Global Operations or other internal TCW departments.
- Excellent communication skills, with the ability to quickly resolve complex issues in stressful situations.
- Ability to adapt to new systems and processes, with a proactive approach to foreseeing and solving future problems.
- Strong data entry skills for database software, with experience using the Microsoft Office Suite and Microsoft Office 365.
- Experience working in human resources, payroll, benefits, and/or client management is a plus.
This full-time position offers a comprehensive benefits package, with salary commensurate with education and experience. Additional compensation may be earned by exceeding sales and service goals.
TCWGlobal is an equal opportunity employer, committed to diversity and inclusion. We do not discriminate based on age, ethnicity, gender, nationality, religious belief, or sexual orientation.
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Global Support Associate
4 weeks ago
San Diego, California, United States TCWGlobal Full timeGlobal Support AssociateAt TCWGlobal, we're seeking a highly skilled Global Support Associate to join our energetic Global Operations team. As a key member of our team, you'll provide daily phone, email, chat, and in-person support to clients and employees, ensuring seamless data flow and resolving any data-related discrepancies.Key Responsibilities:Input,...
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Global Support Associate
4 weeks ago
San Diego, California, United States TCWGlobal Full timeAbout the Role:We are seeking a highly skilled Global Support Associate to join our energetic Global Operations team. As a key member of our team, you will interact daily with clients and employees, providing exceptional customer service and support.Key Responsibilities:Input, update, and verify data in various systems with a high level of accuracy for new...
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Global Support Associate
4 weeks ago
San Diego, California, United States TCWGlobal (formerly TargetCW) Full timeJob Title: Global Support AssociateJob Summary:We are seeking a highly skilled Global Support Associate to join our energetic Global Operations team. As a key member of our team, you will provide daily phone, email, chat, and in-person support to clients and employees, ensuring exceptional customer service and resolving complex issues in stressful...
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Global Employment and Labor Associate
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Global HR Generalist
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Application Support Specialist
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Global Payroll Specialist
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Global Payroll Specialist
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San Diego, California, United States TCWGlobal Full time{"title": "Global Payroll Associate", "description": "Job SummaryTCWGlobal is seeking a highly organized and detail-oriented Global Payroll Associate to join our Global Operations team. As a key member of our payroll team, you will be responsible for ensuring the accuracy of employee payment data, learning and staying current on various state and country...
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Application Support Specialist
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Global Learning Program Coordinator
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