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Restaurant Operations Manager
2 months ago
We are seeking a highly skilled Restaurant Operations Manager to join our team at Jardin. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that all aspects of the business run smoothly and efficiently.
Key Responsibilities:
- Hire and Train Staff: Recruit, train, and develop a high-performing team of restaurant staff, including servers, bartenders, and kitchen personnel.
- Inventory Management: Oversee the ordering and inventory of all restaurant supplies, including food, beverages, and equipment.
- Customer Service: Ensure that all customers receive exceptional service, responding promptly to complaints and resolving issues in a professional and courteous manner.
- Scheduling: Create and manage schedules for all restaurant staff, ensuring that adequate coverage is provided during peak periods.
- Health and Safety: Maintain a safe and healthy work environment, adhering to all relevant regulations and guidelines.
- Financial Management: Monitor and control restaurant expenses, including labor costs, inventory, and supplies.
- Marketing and Promotion: Develop and implement marketing strategies to promote the restaurant and increase sales.
- Leadership and Development: Provide guidance and support to staff, helping them to develop their skills and advance in their careers.
Requirements:
- Strong Organizational Skills: Ability to prioritize tasks, manage multiple projects, and meet deadlines.
- Management Skills: Proven ability to lead and motivate a team, with a strong focus on customer service and staff development.
- Excellent Communication Skills: Ability to communicate effectively with staff, customers, and suppliers, both verbally and in writing.
- Flexibility: Willingness to work flexible hours, including evenings, weekends, and holidays.
- Strong Interpersonal Skills: Ability to build strong relationships with staff, customers, and suppliers, with a focus on teamwork and collaboration.
