Domestic Violence Audit and Billing Specialist
2 weeks ago
Job Summary:
The City of New York is seeking a highly skilled and detail-oriented Principal Administrative Associate to function as a Domestic Violence Audit and Billing Specialist for their Shelter Operations Unit.
Key Responsibilities:
- Prepare and review billing invoices for domestic violence shelter program providers.
- Verify accuracy and validity of invoices and investigate erroneous billing invoice entries.
- Review supporting documentation received by clerical staff and update SORTS billing records.
- Review daily attendance, transfers, and movement of residents in shelter, date payment ending (DPE) tracking system, safety transfers, requests and approvals of extensions and payment of shelter for up to the maximum length of stay.
- Evaluate referrals for extended shelter stays in HRA domestic violence Tier II transitional units.
- Analyze case information and regulations to assess eligibility for extended stays beyond maximum length of stay and transfer to Tier II facilities.
- Assess DPE system to ascertain client eligibility and best match for available unit.
- Verify received information concerning client cases by phone, email, in person and contacting third party sources and other relevant sources to confirm accuracy of information.
- Use agency systems, Welfare Management System (WMS) and Shelter Occupancy and Referral Tracking System (SORTS), to check and compare financial data, supporting documentation and client demographic information.
- Verify cash assistance case information for submission to Finance.
- Provide customer service to shelter providers, by responding to provider questions/inquiries concerning shelter monthly billing submissions.
- Liaise with providers to resolve invoice and/or reimbursement disputes.
- Review and analyze billing for out of county domestic violence shelter providers providing services to New York City domestic violence survivors.
- Assist supervisory staff with resolution of payment and reimbursement adjustment for complex cases by researching documentation and various agency computer systems.
Requirements:
- A baccalaureate degree from an accredited college and three years of satisfactory full-time progressively responsible clerical/administrative experience, one year of which must have been in an administrative capacity or supervising staff performing clerical/administrative work of more than moderate difficulty.
- An associate degree or 60 semester credits from an accredited college and four years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience described in "1" above.
- A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and five years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience as described in "1" above.
Equal Opportunity Employer:
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
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