IT Service Delivery Manager

4 weeks ago


Indianapolis, Indiana, United States Echopath Full time
About the Role

We are seeking an experienced IT Service Engineer to join our team in Indianapolis. This position offers a competitive salary package and opportunities to thrive in a growing MSP.

Key Responsibilities
  • Design, implement, test, deploy, support, and manage technology solutions for SMB clients.
  • Collaborate with teams to understand project requirements and objectives.
  • Maintain accurate records of project progress, changes, and outcomes.
Technical Requirements
  • 5-7+ Years of Microsoft systems administration/networking experience.
  • Proficiency with Windows Server and Desktop OS, Linux familiarity preferred.
  • Demonstrated experience with virtualization technology (VMs, virtual desktops, storage, networking, and security), using platforms such as Azure services, VMware, or Hyper-V.
Preferred Qualifications
  • Prior Experience in Prophet 21 (P21) ERP systems.
  • Familiarization with cybersecurity best practices, including identity and access management, network security, and data encryption frameworks.
About Echopath

Echopath is an Indianapolis-based IT Managed Services provider delivering IT projects, systems administration, help desk, and strategic planning services to clients across the United States.

Our team takes pride in ensuring clients get the best solutions for their businesses. By combining a deep understanding of technology and their organization, we become clients' trusted partners in IT.

The estimated annual salary for this role is $85,000 - $90,000, depending on experience.



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