Service Delivery Coordinator

3 weeks ago


Indianapolis, Indiana, United States MedTeam Staffing Inc. Full time

Job Description

At MedTeam Staffing, we are seeking a skilled Service Delivery Coordinator to join our team. As a contract representative, this role offers flexibility and opportunities for growth, with a starting salary of $21 per hour and comprehensive benefits. Bilingual candidates are encouraged to apply.

The ideal candidate will have strong problem-solving skills, with the ability to analyze complex issues and communicate effectively with clients. They will be responsible for resolving customer complaints, maintaining accurate records, and providing exceptional customer service.

To succeed in this role, you will require a high school diploma or equivalent, as well as previous customer service experience. Strong communication skills, attention to detail, and analytical abilities are also essential.

Key Responsibilities

  • Resolve customer complaints by analyzing issues, identifying solutions, and communicating with customers.
  • Maintain accurate records of customer interactions, including inquiries, complaints, and comments.
  • Work closely with clients to resolve billing discrepancies and other issues.
  • Provide exceptional customer service, ensuring client satisfaction.

Benefits and Salary

This position offers a competitive salary of $21 per hour, paid bi-weekly, as well as comprehensive benefits.



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