Service Delivery Director
3 weeks ago
We are seeking a Service Delivery Director to lead our restoration and cleaning services team. The successful candidate will have a proven track record of managing customer and client experiences, developing scope of work for projects, and reviewing estimates. They will also be responsible for negotiating customer and/or client approval of project scope and estimate, scheduling crews and resources, and maintaining communication with internal and external stakeholders. Additionally, they will manage production expenses, equipment, and materials, and ensure safe work practices and adherence to safety and risk management guidelines.
About the Role
This is a full-time position that requires long hours, including evenings and weekends, as needed. Travel is required and is primarily local, but some out-of-area and overnight travel may be expected. The Service Delivery Director will report directly to the Operations Manager and will be responsible for leading a team of restoration and cleaning services professionals.
Requirements
* Minimum 3 years of experience in operations
* Minimum 1 year management and/or supervisory experience
* Strong interpersonal skills, leadership skills, and management skills
* Strong communication skills, oral and written
* Experience in mitigation, cleaning, and restoration, preferred
Estimated Salary: $70,000 - $90,000 per year
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