Senior Identity Management Specialist

3 weeks ago


Rapid City, South Dakota, United States Pyramid Consulting Full time
Job Title: IAM Engineer(Ping Access)

Job Summary:
Pyramid Consulting, Inc. is seeking a highly skilled IAM Engineer(Ping Access) to join our team. As a key member of our Identity and Access Management (IAM) operations team, you will be responsible for the successful delivery of all operational services globally for the IAM applications and infrastructure of our clients.

Key Responsibilities:
• Provide expert-level support for Ping Access, Ping Federate, Ping Directory, PKI, Client, and other IAM infrastructure.
• Troubleshoot and resolve complex IAM-related issues, including problem engagement during triage, service restoration, and root cause identification.
• Collaborate with cross-functional teams to identify and implement process improvements and best practices.
• Develop and maintain documentation for IAM processes and procedures.

Requirements:
• 8+ years of production support experience on Ping Access, Ping Federate, Ping Directory, PKI, Client, and other IAM infrastructure.
• Excellent knowledge of Identity and Access Management (IAM) domain, Linux, Networking (TCP/IP), and Information Security.
• Well-versed in ITIL framework and CISSP or equivalent Information Security domain certificate.
• Excellent communication and problem-solving skills.

About Us:
Pyramid Consulting, Inc. is a leading provider of consulting services to the Banking and Financial Industry. We are committed to providing our clients with the highest level of service and expertise.

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