Business Office Specialist

3 weeks ago


Edinburg, Texas, United States DHR Health Full time
Job Summary

This position is responsible for managing business office activities, including collection of accounts receivable, patient billing, customer service, cashiering, refunds/recoupments, and appeals. The ideal candidate will have a strong understanding of healthcare reimbursement and medical terminology.

Responsibilities
  • Collect and process patient payments, including cash, credit cards, and insurance payments
  • Respond to patient inquiries and resolve billing issues in a timely and professional manner
  • Work with insurance companies to resolve claims and billing discrepancies
  • Maintain accurate and up-to-date patient records, including demographic and financial information
  • Perform daily reconciliation of patient accounts and identify areas for improvement
  • Collaborate with other departments to ensure seamless patient care and billing processes
  • Stay up-to-date on changing regulations and industry standards related to healthcare billing and reimbursement
Requirements
  • High School Diploma or equivalent required
  • Comprehensive knowledge of healthcare reimbursement and medical terminology
  • Excellent communication and customer service skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Basic math skills and ability to accurately process payments and reconcile accounts
  • Proficiency in Microsoft Office, including Excel and Word
Preferred Qualifications
  • Previous experience in a healthcare setting, preferably in a business office or billing role
  • Bilingual or multilingual skills, with a focus on English and Spanish
  • Knowledge of ICD-9 and ICD-10 coding systems


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