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Customer Service Representative

2 months ago


San Jose, California, United States L&L HB Cottle Inc Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Cashier at L&L HB Cottle Inc. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service, handling cash and credit transactions, and maintaining a clean and welcoming environment for our guests.

Key Responsibilities
  • Customer Service: Greet customers with a smile and a warm welcome, respond to their inquiries, and resolve any issues in a professional and courteous manner.
  • Cash Handling: Process customer transactions accurately and efficiently, handle cash, credit, and debit payments, and maintain a clean and organized cash handling area.
  • Food Service: Prepare and serve food and beverages to customers, maintain a clean and safe food handling environment, and follow proper food safety and handling procedures.
  • Teamwork: Collaborate with other team members to achieve sales goals, maintain a clean and welcoming environment, and provide exceptional customer service.
  • Adaptability: Be flexible and adaptable in a fast-paced environment, handle multiple tasks and responsibilities simultaneously, and maintain a positive attitude in the face of challenges.
Requirements
  • Communication Skills: Excellent verbal and written communication skills, with the ability to communicate effectively with customers, colleagues, and management.
  • Teamwork: Ability to work collaboratively as part of a team, with a positive and supportive attitude.
  • Adaptability: Flexibility and adaptability in a fast-paced environment, with the ability to handle multiple tasks and responsibilities simultaneously.
  • Customer Service: Strong customer service skills, with the ability to provide exceptional service to customers in a friendly and professional manner.
  • Basic Math Skills: Basic math skills, with the ability to handle cash, credit, and debit transactions accurately and efficiently.
What We Offer
  • Competitive Hourly Wage: $16.50-$18 per hour, plus tips.
  • Employee Discounts: Discounts on food and merchandise for you and your relatives.
  • Free Shift Meal: A free meal during your shift.
  • Flexible Schedule: A flexible schedule to accommodate your needs.
  • Opportunities for Advancement: Opportunities for advancement within the company.