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Customer Service Representative

2 months ago

Forest Lake, Minnesota, United States Sherwin-Williams Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail team, you will be responsible for providing exceptional customer service, building strong relationships with customers, and driving sales growth.

Key Responsibilities
  • Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Build strong relationships with customers, understanding their needs and preferences to provide personalized solutions.
  • Drive sales growth by promoting products and services, and making recommendations to customers.
  • Process sales transactions accurately and efficiently, maintaining a high level of customer satisfaction.
  • Maintain a clean and organized store environment, adhering to company standards and policies.
  • Participate in visual merchandising and inventory management to ensure a visually appealing store display.
  • Collaborate with colleagues to achieve sales goals and support store initiatives.
Requirements
  • High school diploma or equivalent required.
  • Previous retail or customer service experience preferred.
  • Ability to work a flexible schedule, including evenings and weekends.
  • Strong communication and interpersonal skills.
  • Ability to lift up to 50 pounds and stand for long periods.
What We Offer

As a Customer Service Representative at Sherwin-Williams, you will have the opportunity to work in a dynamic and fast-paced environment, with a focus on customer satisfaction and sales growth. We offer a competitive salary and benefits package, as well as opportunities for professional development and advancement.