Customer Service Representative

1 month ago


Forest Lake, Minnesota, United States Jesse Johnson - State Farm Agent Full time
Job Overview

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Relations Representative at Jesse Johnson - State Farm Agent. As a key member of our agency, you will play a vital role in delivering exceptional client experiences and driving the growth of our successful insurance agency.

Key Responsibilities
  • Manage customer inquiries and resolve issues in a timely and professional manner.
  • Maintain accurate and up-to-date client records, ensuring seamless communication and service delivery.
  • Collaborate with other departments to ensure customer satisfaction and retention.
Requirements
  • Strong communication and problem-solving skills, with the ability to handle high-stress situations calmly.
  • Experience in customer service is preferred, but not required.
  • Ability to work in a fast-paced environment and adapt to changing priorities.

We offer a competitive compensation package, including a hiring bonus, 401(k) plan, and opportunities for advancement. Flexible work-from-home options are also available.



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