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Customer Support Specialist

2 months ago

Gloucester City, New Jersey, United States Vacul Full time

Job Title: Member Service Representative

Company: Vacul

Position Overview:

Vacul is seeking a dedicated and experienced Member Service Representative to join our team. This role is essential in bridging the gap between our members and the organization, ensuring a seamless experience for all.

Key Responsibilities:

  • Provide comprehensive account information to members through various communication channels.
  • Assist members with a wide range of services, including loan processing and account management.
  • Conduct cash transactions and facilitate the opening of new accounts.
  • Address member inquiries and resolve issues with professionalism and courtesy.

Qualifications:

  • High school diploma or equivalent (GED) is required.
  • A minimum of one to three years of experience in a financial services environment is preferred.
  • Prior experience in teller operations, member services, or loan processing is advantageous.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) is necessary.
  • Ability to work effectively in a branch environment and utilize standard office equipment.
  • Bilingual candidates are encouraged to apply.

Benefits:

Vacul offers a competitive benefits package, including medical insurance and a 401K plan, designed to support our employees' well-being.

If you possess strong communication skills and a commitment to excellent service, we invite you to consider this opportunity.