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Customer Service Ambassador
1 month ago
The Customer Service Ambassador at Oldcastle BuildingEnvelope works directly with customers, providing product and service information and processing orders. This role serves as an ambassador between the customer and the company, demonstrating empathy and maintaining a broad knowledge of clients, products, and services.
Essential Duties and Responsibilities
Listen attentively to customer needs and concerns
Maintain a broad knowledge of clients, products, and services
Document customer interactions and transactions
Requirements
Reliable employee with good attendance
Previous customer service experience is preferred but not required
Ability to work in a fast-paced, team environment and stay current with all inquiries and tasks
Strong, friendly personality and ability to communicate with customers effectively
Ability to read, understand, and communicate paperwork and labels
Basic computer skills are a plus
Ability to work independently
Ability to read and interpret basic mathematical measurements and effectively use a tape measure
Ability to drive Power Industrial Equipment
Perform work as assigned by supervisor
Maintain a safe, clean, and organized work area
About Oldcastle BuildingEnvelope
Oldcastle BuildingEnvelope is a collection of family businesses, regional companies, and large enterprises that form the OBE family together. We operate in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large organization.
What We Offer
Highly competitive base pay
Comprehensive medical, dental, and disability benefits programs
Group retirement savings program
Health and wellness programs
A culture that values opportunity for growth, development, and internal promotion
Equal Opportunity Employer
Oldcastle BuildingEnvelope is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment that values diversity, equity, and inclusion.
