Insurance Industry Professional

3 days ago


Ontario, California, United States Zhina Zhou Farmers Insurance Full time

About Our Company

Zhina Zhou Farmers Insurance is committed to providing top-notch services to our clients. As a part-time assistant, you will be at the forefront of our customer support efforts.


Job Summary

This role involves various administrative tasks, such as document management, data entry, and customer communication. You will work closely with our team to ensure seamless operations and deliver outstanding results.


Responsibilities

  • Update customer records in eAgent accurately and efficiently.
  • Process payments promptly and securely.
  • Engage customers in conversations about referrals and our referral program.
  • Verify customer contact information and update their profiles.
  • Respond to calls professionally and promptly.
  • Support clients with ongoing issues and concerns.
  • Manage customer renewal processes effectively.

Requirements and Benefits

  • Excellent time management and organizational skills.
  • A strong work ethic and commitment to quality.
  • Ability to multitask and prioritize tasks efficiently.
  • Effective communication and interpersonal skills.
  • Able to meet or exceed client expectations.
  • Competitive Annual Base Salary: $50,000 - $65,000 per year.
  • Bonus Opportunities based on performance.
  • Flexible Mon-Fri Schedule.
  • Career Growth Opportunities within the company.
  • Appreciation Lunches and Recognition Events.


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