Product Manager

3 weeks ago

Malvern, Pennsylvania, United States Amazon Full time
About the Role

We are seeking a talented Product Manager to drive retention communication strategies and be a connection point between Product, Business Intelligence, Hardware, and Data Science teams at Amazon.

Key Responsibilities
  • Develop and execute data-driven retention initiatives to support Amazon's goals around device health, subscription retention, and user engagement.
  • Manage audience-specific messaging and communication strategies across email, push notifications, in-app messaging, and SMS to drive device, subscription, and user retention.
  • Collaborate cross-functionally with Product, Business Intelligence, Hardware, and Data Science teams to understand product usage, customer behaviors, and pain points impacting retention.
  • Leverage data and customer insights to identify opportunities and act as the voice of the customer to propose communications that improve the customer experience.
  • Test, track, and measure the impact of retention initiatives on key metrics like device health, subscription renewals, and user engagement.
Requirements
  • 5+ years of product or program management, product marketing, business development, or technology experience.
  • Bachelor's degree or equivalent.
  • Experience owning/driving roadmap strategy and definition.
  • Experience with end-to-end product delivery.
  • Experience with feature delivery and tradeoffs of a product.
  • Experience as a product manager or owner.
  • Experience owning technology products.
Preferred Qualifications
  • Experience in influencing senior leadership through data-driven insights.
  • Experience working across functional teams and senior stakeholders.
About Amazon

Amazon is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/disability-accommodations.

Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position.

Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Compensation

The base pay for this position ranges from $124,500/year in our lowest geographic market up to $206,000/year in our highest geographic market.

Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience.

Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.

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