Medical Care Coordinator

2 days ago


Troy, Michigan, United States Physician Care Solutions, PC Full time

Physician Care Solutions, PC is seeking a highly skilled Medical Care Coordinator to promote the Chronic Care Management (CCM) program to patients over the phone.

We focus on coordinating care for our patients and improving patient outcomes.

Key Responsibilities:

  • Engage in conversations with patients to promote the CCM program
  • Document conversations with patients
  • Answer patient questions regarding CCM services
  • Explain the benefits of the program to patients
  • Conduct onboard and follow-up calls with patients
  • Ensure compliance with HIPAA guidelines and regulations

Requirements:

  • Certified Medical Assistant or qualifying medical certification
  • High School diploma or equivalent
  • Advanced computer skills
  • Excellent telephone communications skills
  • Ability to work with multiple computer screens and programs simultaneously
  • Positive attitude and ability to work well with others in a team environment


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