Customer Service Representative

2 weeks ago


Albuquerque, New Mexico, United States David's Bridal Full time
Customer Service Representative Job Description

At David's Bridal, we're committed to delivering exceptional customer experiences. As a Customer Service Representative, you'll play a vital role in ensuring our customers receive the highest level of service and support.

Key Responsibilities:
  • Provide personalized service to customers, responding to their needs and concerns in a timely and professional manner.
  • Utilize our systems and processes to manage customer flow and deliver a seamless shopping experience.
  • Maintain a high level of product knowledge and be able to answer customer questions confidently.
  • Work collaboratively with the sales team to ensure customers receive the best possible service.
  • Participate in visual merchandising and sales promotions to drive sales and meet business objectives.
Requirements:
  • High school diploma or equivalent required; 1-2 years of retail experience preferred.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
  • Ability to lift up to 25 pounds and stand for long periods of time.
Benefits:
  • Competitive hourly pay rate ($12.00-$12.50)
  • Team bonus and rewards program
  • Generous team member discount
  • Dayforce Wallet - get paid early
  • 401K program and supplemental insurances

We're an equal opportunities employer and welcome applications from diverse candidates. If you're passionate about delivering exceptional customer service and have a strong work ethic, we'd love to hear from you



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