Account Manager

3 weeks ago


Boston, Massachusetts, United States Westinghouse Electric Company, LLC Full time
Job Summary

The Customer Relationship Specialist will be responsible for managing existing and new customer relationships to meet and/or exceed company sales revenue and profit objectives. This role requires a strong understanding of products and excellent communication skills to present products to customers and ensure their satisfaction.

Key Responsibilities

Personally exhibits, recruits and coaches associates consistent with Core Behaviors
Responsible for promoting culture of safety
Manage new and existing customer relationships
Maintains a thorough knowledge of products
Presents products to customer
Follows through with customer to ensure satisfaction
Identifies and prioritizes all existing and prospective customers within his/her territory and keeps mailing list current.
Studies product information, attends seminars, supervises tests of products
Attends and contributes to company sales meetings and technical sessions.
Provides customers with all literature and promotional materials they need to enhance their productivity.
Provides the General Manager with information from the market regarding trends, new products, market share in existing and potential accounts.
Proactively solve problems for customers
Build and sustain positive customer relationships
Provide and coordinate technical support as needed
Support and expand onsite sales and service
Communicate customer and market issues to company management
Perform other duties as assigned
Perform all work in accordance to ISO processes and procedures

Requirements

High levels of product knowledge
Excellent written and verbal communication skills
Excellent interpersonal skills
Competent with the use of computer software specific to the operation

Work Environment

Employee is regularly required to speak and understand English, stand, walk, sit, use hand to finger, handle or feel objects, tools or controls; reach with hands and arms. Employee is required to use computer and other equipment. Employee frequently lifts and/or moves up to 50 pounds. Specific vision abilities include close vision and the ability to clearly focus vision.

Benefits

Health Insurance BCBS of OK HDHP
HSA with Employer match (must meet criteria)
Dental and Vision Insurance
401K Plan and Company Match
FSA (Full FSA, Limited FSA, and Dependent FSA)
Company paid Long Term and Short-Term Disability
Company paid basic Life Insurance and AD&D/
Supplemental life and AD&D/Dependent life
Ancillary Critical Illness Insurance (Wellness Rider Included)
Ancillary Accident Insurance (Wellness Rider Included)
Ancillary Hospital Indemnity
Employee Assistance Program (EAP) - Includes concierge services and travel assistance.
Paid Time Off
Holiday Paid Time Off
Gym Reimbursement
Quarterly Wellness challenge with a chance to will money or prizes
Tuition Reimbursement - after 1 year of employment

Employment opportunities may require access to information which is subject to the export control regulations of the United States. Hiring decisions for such positions are required by law to be made in compliance with these regulations. Applicants for employment opportunities in other countries must be able to meet the comparable export control requirements of that country and of the United States.
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