Party Host
4 weeks ago
Are you a people person with a passion for creating unforgettable experiences? We're looking for a Party Host to join our team at Kraken Community Iceplex
Responsibilities:
- Provide exceptional customer service to birthday party guests and their families
- Clean and prepare party rooms for events
- Greet party hosts and guests, ensuring a warm and welcoming atmosphere
- Retrieve pre-ordered pizzas and sodas, refill sodas, and obtain skates as needed
- Maintain regular contact with party hosts and guests throughout the event
- Assist guests with vacating the party room, collecting gifts and personal items
- Inventory and restock party supplies as needed
- Support the Guest Service front desk as needed
Requirements:
- Strong verbal communication skills to support customer experience and engagement
- Organized and detail-oriented, with a resourceful and quick-learning attitude
- A high degree of personal integrity and a commitment to putting the interests of the organization first
- Ability to interact with children, be enthusiastic, reliable, and comfortable speaking with parents
- Availability to work weekends, nights, and holidays
Preferred Qualifications:
- Experience with youth sports at the recreational and elite level
- Understanding of hockey and figure skating
- Understanding of event and on-ice programming
- Passion for hospitality and customer service
- Current Food Handler's Permit
Total Rewards Package:
- Starting pay rate of $18.69, with opportunities for overtime
- Company-paid Orca card
- Discounts throughout Kraken Community Iceplex, including the Team Store, 32 Bar & Grill, and Starbucks
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