Overnight Front Desk Staff

6 days ago


Altoona, Pennsylvania, United States Planet Fitness Full time

About Our Company: Planet Fitness is one of the largest and fastest-growing franchisors and operators of fitness centers in the United States. Our Judgement Free Zone is a welcoming environment where members can feel inspired and motivated to reach their fitness goals. With over 2,000 locations across the country, we offer a unique opportunity for talented individuals to join our team and contribute to our mission of enhancing people's lives through fitness.

Your Role: As a Member Services Representative, you'll be responsible for creating a positive member experience by providing exceptional customer service to our members, prospective members, and guests. Your key duties will include greeting members, handling front desk activities, facilitating needed updates to member accounts, and responding to member questions and concerns in a timely and professional manner.

Requirements: To succeed in this role, you'll need a customer service background, basic computer proficiency, a passion for fitness and health, and an upbeat and positive attitude. You'll also need to demonstrate strong listening skills, empathy, and problem-solving abilities. A high school diploma or equivalent is required, and you must be at least 17 years old.

Benefits: As a Planet Fitness team member, you'll enjoy a competitive salary of approximately $18-$25/hour, depending on your location and experience. You'll also have the opportunity to develop your skills and advance your career in a dynamic and supportive environment. Plus, with our extensive network of locations, you'll have plenty of opportunities to grow and expand your horizons.



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