Caregiver Lead

1 week ago

Sun Prairie, Wisconsin, United States New Perspective Senior Living Full time
Why New Perspective Senior Living?

A career with purpose starts here. As a growing company serving over 2,000 seniors today, we're committed to reaching 10,000 by 2025. Our culture of servant leadership and collaboration supports each team member's personal and professional development.

Position Summary

As the Caregiver Lead, you'll work closely with all caregivers, providing training, guidance, and support to enhance their skills, knowledge, and job performance. You'll lead and champion the customer service experience, ensuring quality resident care delivery and services.

Responsibilities
  • Coach team members on job assignments and provide coaching to develop target skills, knowledge, abilities, attitudes, and cultural norms.
  • Train and assist team members to correctly perform caregiver tasks, solve problems independently, and build trusting relationships with residents.
  • Provide real-time training and constructive feedback on performance opportunities.
  • Ensure team members attend, complete, and understand orientation, town hall, Relias, and all training requirements.
  • Collaborate with the Coordinator to report on team member progress and development needs.
  • Demonstrate leadership by adhering to and coaching Company policies and procedures.
  • Expect high performance of caregiver duties and the ability to coach skills, knowledge, and abilities to other caregivers.
  • Work with clinical staff to check completion of resident and shift log records.
  • Maintain and monitor resident vital signs and weight in accordance with physician orders and/or nursing directives.
Qualifications
  • Top-performing caregiver experience.
  • Working knowledge of electronic health records and ability to teach caregivers to document in residents' electronic health records.
  • Aptitude to nurture, coach, and inspire caregivers to develop target skills, knowledge, abilities, attitudes, and support Company cultural norms.
  • Ability to prioritize and teach caregivers to prioritize tasks and work responsibilities.
  • Ability to foster teamwork among caregivers.
  • Strong communication, coaching, one-on-one training, and interpersonal skills.
  • Ability to give and receive feedback constructively and positively.
Benefits & Perks
  • Medical, Dental, & Vision Insurance.
  • 401(k) with Company Match.
  • Paid Time Off and Holidays.
  • Company-Paid Basic Life Insurance.
  • Voluntary Short-Term Disability.
  • Company-Paid Long-Term Disability.
  • Health Reimbursement Account/Health Savings Account.
  • Flexible Spending Accounts.
  • Education assistance - up to $5,000 per calendar year.
  • Leadership Development & Career Advancement.
  • Real-time Access to Earned Wages.
  • Referral Bonuses.
  • Employee Assistance Program.

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