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Caregiver Lead

2 months ago

Sun Prairie, Wisconsin, United States New Perspective Full time
About New Perspective Senior Living

We are a growing company serving over 2,000 seniors today with a goal of reaching 10,000 by 2025. Our mission is to provide a purpose-driven career for our team members, where they can make a meaningful difference in the lives of others.

Job Summary

The Caregiver Lead will work with all caregivers, providing training, guidance, and support to enhance their skills, knowledge, and job performance. This role will lead and champion the customer service experience and the Company's mission, values, and leadership pledge.

Responsibilities
  • Coach team members on job assignments and provide coaching to target skills, knowledge, abilities, attitudes, and cultural norms.
  • Train and assist team members to correctly perform caregiver tasks, solve problems independently, and build trusting relationships with residents.
  • Provide team members with real-time training and constructive feedback on performance opportunities.
  • Ensure team members attend, complete, and understand orientation, town hall, Relias, and all training requirements.
  • In collaboration with the Coordinator, report on team member progress and any development needs.
  • Demonstrate leadership with team members by adherence of, and coaching of, Company policies and procedures while completing their caregiver duties.
Qualifications
  • Top-performing caregiver experience.
  • Working knowledge of electronic health record and ability to teach caregivers to document in residents' electronic health record.
  • Aptitude to nurture, coach, and inspire caregivers to develop target skills, knowledge, abilities, attitudes, and support Company cultural norms.
  • Ability to prioritize and teach caregivers to prioritize tasks and work responsibilities.
  • Ability to foster teamwork among caregivers.
  • Strong communication, coaching, one-on-one training, and interpersonal skills.
  • Ability to give and receive feedback constructively and positively.
Benefits and Perks
  • Medical, Dental, & Vision Insurance.
  • 401(k) with Company Match.
  • Paid Time Off and Holidays.
  • Company-Paid Basic Life Insurance.
  • Voluntary Short-Term Disability.
  • Company-Paid Long-Term Disability.
  • Health Reimbursement Account/Health Savings Account.
  • Flexible Spending Accounts.
  • Education assistance - up to $5,000 per calendar year.
  • Leadership Development & Career Advancement.
  • Real-time Access to Earned Wages.
  • Referral Bonuses.
  • Employee Assistance Program.