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Customer Service Representative

2 months ago

Hillsboro OR USA, United States K1 Speed Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative - Racing and Events. In this role, you will be responsible for providing exceptional customer service and ensuring a seamless experience for our guests.

Key Responsibilities
  • Customer Service: Provide prompt and courteous service to our guests, responding to their inquiries and resolving any issues in a timely and professional manner.
  • Racing and Events: Assist with the preparation and execution of racing and events, including setting up and cleaning the facility, managing inventory, and coordinating with staff.
  • Cash Handling: Accurately handle cash transactions, process payments, and maintain a clean and organized cash handling area.
  • Facility Maintenance: Maintain the cleanliness and safety of the facility, including the lobby, banquet room, cafe, and restrooms.
  • Inventory Management: Manage inventory levels, restock supplies, and maintain accurate records.
  • Team Collaboration: Work collaboratively with the events team to ensure a successful and enjoyable experience for our guests.
Requirements
  • Education: High school diploma or equivalent required.
  • Experience: 1-3 months of related experience or equivalent combination of education and experience.
  • Language Skills: Ability to read, write, and communicate effectively in English.
  • Mathematical Skills: Basic math skills, including addition, subtraction, multiplication, and division.
  • Physical Demands: Ability to stand for long periods, walk, sit, use hands to finger, handle, or feel, reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl, talk or hear, and taste or smell.
Work Environment

This role is performed predominantly in an indoor environment that is exposed through openings in the building to the outdoors. The work environment of this job typically has a moderate level of noise.