Clinical Support Specialist

4 weeks ago

Doylestown, United States PRISM Vision Group Full time

About PRISM Vision Group

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We are a dynamic and forward-thinking healthcare provider committed to delivering exceptional patient care. Our team is passionate about creating a welcoming environment where patients feel valued and supported.

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Job Summary

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We are seeking an experienced Clinical Support Specialist to join our team. As a key member of our staff, you will play a vital role in ensuring the smooth operation of our medical services department. This is an excellent opportunity for someone who is detail-oriented, organized, and enthusiastic about providing exceptional patient care.

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Duties and Responsibilities

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  • Schedule appointments for new patients, routine visits, and follow-ups with the appropriate physician, and complete the new patient consultation form thoroughly.\
  • Schedule all patient appointments and prepare appropriate chart paperwork. Explain what they can expect when they arrive for their appointment.\
  • Transfer calls to the appropriate physician and staff when applicable.\
  • Answer inquiries by clarifying desired information; researching, locating, and providing information. Resolve problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.\
  • Ensure all messages are complete, concise, and processed immediately or routed to the appropriate office/person.\
  • Email, recommend web access, and mail all new patients a packet, which includes patient information, a health questionnaire, directions to the facility, and HIPAA forms.\
  • Verify that all patients requiring referral have obtained appropriate referrals for visit and diagnostic testing.\
  • Photocopy, fax, and email documents as requested in a timely manner.\
  • Assist patients, physicians, and office managers as requested.\
  • Prioritize tasks efficiently to meet deadlines and ensure seamless day-to-day operations.
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Requirements

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To be successful in this role, you should possess excellent communication skills, both written and verbal. You must be able to work effectively in a fast-paced environment and prioritize tasks efficiently. A high school diploma or equivalent is required, and experience in a similar role is preferred.

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What We Offer

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We offer a competitive salary of $45,000 per year, comprehensive benefits, and opportunities for professional growth and development. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.

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Affordable Healthcare Options

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We provide a range of affordable healthcare options to support your well-being and the well-being of your loved ones. Enjoy discounted rates on medical services, prescription medication, and dental care.

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Tax-Advantaged Retirement Plan

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We offer a tax-advantaged retirement plan to help you secure your financial future. Take control of your retirement savings and enjoy the peace of mind that comes with knowing you're prepared for the next stage of life.

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Ongoing Training and Development

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We invest in our employees' growth and development, offering regular training sessions and workshops to enhance your skills and knowledge. Stay up-to-date with the latest industry trends and best practices to excel in your role and beyond.

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