Digital Experience Lead

6 days ago


Newport Beach, California, United States Chipotle Mexican Grill Full time
About Chipotle Mexican Grill
Chipotle Mexican Grill, Inc. is a leader in the food industry, committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose. We serve responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives.

A Competitive Salary and Benefits Package
We offer a reasonable estimate of the current base pay range for this position: $111,000.00–$154,500.00. You are also eligible for annual cash bonuses and equity awards based upon performance and other factors. Our total rewards package includes medical, dental, and vision insurance, 401k, sick leave, vacation time, and much more.

Digital Restaurant Experience Team
The Digital Experiences Team at Chipotle creates world-class digital experiences that empower people to engage with Chipotle as a lifestyle. As a Product Owner on the Digital Restaurant Experience teams within the Digital Experiences organization, you will work closely with Product Managers and Product Line Managers to understand the customer's needs and convey that vision/goal to the development teams via feature details and user stories.

Your Key Responsibilities
* Gather and analyze feature requirements and distill the Acceptance Criteria into User Stories.
* Define and prioritize the product and sprint backlog and lead refinement sessions.
* Collaborate with other members of the broader team to act as a Subject Matter Expert on the customer digital experiences related to order fulfillment and post order care support.
* Partner with cross-functional stakeholders across the business to gain alignment, manage expectation, and execute quick turn POCs to create the Future for Chipotle, our customers, and our crew.
* Communicate the product vision and goal to the Agile Delivery team and various Agile Delivery stakeholders.
* Participate in estimation and work planning with the Scrum Team and manage the product release process.
* Review and accept development work for completeness against requirements and for overall customer experience pre- and post-launch.

Your Qualifications and Skills
* High school diploma or general education degree (GED) required.
* Bachelor's Degree (BA/BS) from 4-year college or university preferred.
* 3-5 years of experience as Product Owner or similar role.
* Experience with full stack eCommerce product preferred.
* Strong technical understanding of both frontend and backend technology.
* Deep knowledge and experience of working in an Agile/Scrum environment with the ability to lead requirements capture, write user stories, prioritize backlog.
* Excellent written and verbal communication skills coupled with exceptional listening and facilitation skills.
* Ability to work in a collaborative, dynamic team environment and able to multi-task with changing priorities in a cross-functional environment.
* Ability to establish strong relationships and work effectively with team members across multiple roles in the Digital Experiences and Software Development organizations.

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