Assistant General Manager OEM

2 months ago


Allentown, Pennsylvania, United States Homewood Suites Allentown West Foge Full time
Job Summary

As a key member of the Homewood Suites Allentown West Fogel management team, the Assistant General Manager OEM will play a crucial role in ensuring the efficient operation of the hotel and delivering exceptional guest experiences. This is a challenging and rewarding opportunity for a seasoned hospitality professional to take on a leadership role and drive business growth.

Key Responsibilities
  • Hotel Operations: Supervise and support the Guest Services, Food & Beverage, Food Production, Engineering, Accounting, Sales, and Housekeeping departments to ensure seamless hotel operations.
  • Guest Satisfaction: Focus on achieving high levels of guest satisfaction through effective communication, problem-solving, and empowerment of team members.
  • Revenue Generation: Assist the General Manager in developing and implementing revenue-generating programs to drive business growth.
  • Team Development: Develop and implement training programs to enhance the skills and knowledge of managerial and hourly employees.
  • Financial Management: Assist the General Manager in preparing financial reports and meeting corporate-imposed deadlines.
  • Safety and Security: Maintain procedures for handling the hotel safe and initiate regular safety audits to ensure a secure environment for guests and employees.
  • Community Engagement: Foster relationships with local businesses and organizations to promote the hotel and enhance the guest experience.
Requirements
  • Education: Bachelor's degree in Hospitality, Business Administration, or a related field.
  • Experience: Minimum 5 years of progressive experience in hotel operations, with a focus on leadership and management.
  • Skills: Strong communication, problem-solving, and leadership skills, with the ability to work effectively in a fast-paced environment.
  • Certifications: Food Handlers, Alcohol Awareness, CPR, and First Aid certifications.
Benefits
  • Competitive Salary: A competitive salary and benefits package, including medical, dental, and vision coverage, short-term and long-term disability income, term life and AD&D insurance, paid time off, and an employee assistance program.
  • Professional Development: Opportunities for professional growth and development, including training programs and career advancement.


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