Intake Coordinator

3 weeks ago


Tampa FL USA, United States The Humane Society of Tampa Bay Full time
Job Summary

The Humane Society of Tampa Bay is seeking a highly organized and compassionate Intake Coordinator to join our team. As an Intake Coordinator, you will play a critical role in ensuring the smooth operation of our animal intake process.

Key Responsibilities
  • Animal Intake and Tracking: Maintain accurate records of lost and found animals, including those with microchips or identification.
  • Customer Service: Provide exceptional customer service to distressed, frustrated, or disgruntled clients, ensuring their concerns are addressed in a timely and professional manner.
  • Communication: Answer and return calls in a prompt and courteous manner, handling customer inquiries and concerns.
  • Return-to-Owner Process: Collaborate with Vet Tech to ensure proper paperwork is completed and animals are returned to their owners.
  • Office Management: Manage office needs, including supply requests, building repairs, and other administrative tasks.
  • Support Services: Assist with daily tasks such as laundry, dishes, and cleaning as needed.
  • Additional Duties: Perform other related duties as assigned by management, including cross-training in exam room procedures.
  • Physical Demands: Must be able to lift 50+ pounds.
Requirements
  • Hourly Rate: $16.00 per hour
  • Work Schedule: Full-time, non-exempt position with a 40-hour workweek, including weekends. Schedule may vary between 7:30am-4pm and 8:30am-5pm.


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