Retail Customer Experience Specialist
4 weeks ago
House of Sport, a subsidiary of DICK'S Sporting Goods, is a unique retail experience that combines sport, community, and inspiration. Our mission is to create an exceptional shopping experience for our customers by providing personalized service, in-depth product knowledge, and a commitment to excellence.
Job SummaryWe are seeking a highly motivated and customer-focused Retail Customer Experience Specialist to join our team. As a key member of our front-end team, you will be responsible for providing exceptional customer service, creating a positive shopping experience, and driving sales growth.
Key Responsibilities- Provide exceptional customer service by greeting customers, answering questions, and resolving issues in a timely and professional manner.
- Assist customers with purchases, including processing transactions, handling returns, and providing product information.
- Work collaboratively with the sales team to achieve sales goals and promote products.
- Maintain a clean and organized store environment, including merchandise displays and stockroom areas.
- Participate in visual merchandising and inventory management to ensure a visually appealing store presentation.
- Support the sales team in achieving sales goals and promoting products.
- Adhere to company policies and procedures, including safety protocols and loss prevention measures.
- Previous retail sales or customer service experience preferred.
- Ability to stand for long periods, bend, stoop, and lift up to 35 pounds.
- Ability to work a flexible schedule, including evenings and weekends.
As a Retail Customer Experience Specialist at House of Sport, you will have the opportunity to work in a dynamic and fast-paced environment, with a focus on customer service and sales growth. We offer a competitive salary, comprehensive benefits package, and opportunities for career advancement.
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