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Project Support Specialist

2 months ago

Minneapolis, Minnesota, United States Pace® Analytical Services Full time
Job Overview

About Pace Analytical Services

Pace Analytical Services is dedicated to enhancing the safety and health of our environment. We are committed to supporting various sectors including businesses, governmental bodies, and consulting firms through our extensive laboratory network and local services. Our mission is to ensure the safety of air, water, soil, and more through both in-lab and emergency onsite services.


Position Summary

The Pace MN-Field team is looking for a driven individual to fill the role of an entry-level Project Support Specialist. This position is essential in providing both project and administrative assistance to our Air and Water sampling divisions.

Key Responsibilities:

  • Support Project Managers in transitioning projects from sales, maintaining client communication, organizing project details, responding to client inquiries, managing final report processes, and handling routine invoicing.
  • Deliver exceptional customer service by directing client inquiries to the appropriate Project Manager.
  • Assist the sales team with client onboarding, credit establishment, processing purchase orders, and requesting Certificates of Insurance.
  • Collaborate with Field & Laboratory teams on supply procurement, equipment rentals, tracking orders, and managing packing slip receipts.
  • Provide support to Accounts Receivable by supplying invoice copies and assisting with collections.
  • Perform administrative tasks such as shipping, copying, filing, maintaining documentation, archiving, data entry, and other duties as assigned.
  • This role offers the opportunity to develop skills and strengths, allowing the individual to carve their own career path.

Employment Type: Full-time

Pace Analytical Services is committed to protecting the environment and enhancing public health. We provide top-tier testing and scientific services, supported by advanced solutions and transparent data, all backed by over four decades of industry experience.

Employee Benefits:

  • 401(k) plan with company matching
  • Comprehensive Dental Insurance
  • Health Insurance coverage
  • Health Savings Account options
  • Vision Insurance
  • Life Insurance policies
  • Parental Leave benefits
  • Paid time off for vacations

Work Schedule:

  • Full-time, Monday to Friday

Qualifications:

  • High School Diploma is required.
  • Prior customer service experience is preferred.

Essential Skills:

  • Must maintain a drug-free status.
  • Ability to work both independently and collaboratively within a team.
  • Proficiency in Microsoft Office Suite, including Outlook, Excel, and Teams.

Additional Information

Benefits Overview

Employees enjoy a range of benefits including 80 hours of paid vacation annually, 7 paid holidays, 2 floating holidays (prorated based on start date), 40 hours of paid sick leave, bereavement leave, 8 hours of paid volunteer time, comprehensive medical, dental, and vision insurance, voluntary short-term and long-term disability insurance, life insurance options, and a robust 401(k) plan with company match.

Equal Opportunity Employer

Pace Analytical Services is an equal opportunity employer, ensuring that all employees and applicants are treated fairly without discrimination or harassment based on race, creed, color, religion, genetics, protected veteran status, national origin, sex, age, disability, marital status, sexual orientation, gender identity or expression, citizenship, or any other characteristic protected by law.


Work Schedule: Monday through Friday, 8:00 AM to 5:00 PM