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Coffee Retail Consultant

2 months ago

Garden City, Michigan, United States Nestle Operational Services Worldwide SA Full time
About Us:
At Nestlé Operational Services Worldwide SA, we prioritize our people and the exceptional quality of our coffee. As a certified B Corporation, we are dedicated to enhancing our triple bottom line:
  • People, Profit, and Planet.
Our commitment to sustainability, quality, and inclusivity drives us to create a positive impact in the communities we serve.

Your Role:
As a Coffee Retail Consultant, you will be the friendly face of our boutique, providing an exceptional customer experience that transcends traditional retail. Your expertise will guide customers in discovering their ideal coffee selections, fostering memorable moments with our brand.

Key Responsibilities:
  • Brand Ambassador: Promote our mission of sustainability and responsible sourcing, making a difference through the power of coffee.
  • Customer Engagement: Deliver a welcoming atmosphere, ensuring customers feel valued and appreciated.
  • Personalized Recommendations: Assess customer preferences and suggest tailored coffee and machine options.
  • Product Expertise: Conduct complimentary coffee tastings and showcase your knowledge to enhance customer satisfaction and drive sales.
  • Team Collaboration: Work closely with colleagues to maintain a harmonious and productive work environment.
  • Operational Excellence: Assist in maintaining the boutique's aesthetic, manage inventory, and uphold cleanliness standards.
  • Training and Development: Participate in comprehensive training programs to equip you for success.

What We Offer:
Joining our team means access to a range of benefits, including:
  • Competitive compensation with performance-based incentives.
  • Opportunities for professional growth and personal development.
  • A supportive culture that values diversity and inclusion.
  • Health and wellness programs to support your well-being.

Your Profile:
We are looking for individuals who are passionate about customer service and thrive in dynamic environments. You should be adaptable, punctual, and available for various shifts, including weekends and holidays. Your resourcefulness and problem-solving skills will be essential in delivering outstanding service.

Join us in redefining the coffee experience and making a positive impact on our planet.