Patient Engagement Specialist Lead

3 days ago


Indianapolis, Indiana, United States AndHealth Full time
About the Job

We are looking for a Patient Engagement Specialist to play an important role at AndHealth. As a key member of our team, you will be responsible for engaging with patients living with chronic health conditions to complete benefits verification and assist with identifying appropriate secondary coverage.

Job Description
  • Proactively engage with patients to complete benefits verification and assist with identifying secondary coverage.
  • Complete insurance verification and medication coverage determinations, and work with providers to address formulary restrictions.
  • Assist with prior authorizations or appeals necessary to ensure medication access for patients.
  • Regularly contact or communicate with patients regarding current medication utilizations and ongoing needs.
  • Document all patient communication in specialty pharmacy software.
Requirements and Qualifications
  • Bachelor's degree is preferred.
  • Certified Pharmacy Technician (PTCB or ExCPT) required.
  • Must be willing to obtain and maintain licenses or certifications in multiple states.

The estimated salary for this role is around $65,000 per year, depending on experience and qualifications.



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