Regional Director, Operations Manager

5 days ago


Kansas City, Missouri, United States RPMGlobal Full time
Job Description

Job Title: Regional Director, Operations Manager

Job Summary:

We are seeking an experienced Regional Director, Operations Manager to join our team at RPMGlobal. The successful candidate will be responsible for ensuring the efficient and cost-effective operation of radiopharmacy sites within their region, meeting performance targets, and adhering to regulatory compliance and quality standards.

Key Responsibilities:

  • Accountable for the overall performance and achievement of milestones for each radiopharmacy site within their region.
  • Manage all Site Managers within their region.
  • Work closely with Senior Management to set and achieve quarterly/yearly milestones for revenue, schedule, quality, budget, etc.
  • Ensure each radiopharmacy site meets all regulatory and safety standards (e.g., state, federal, internal, etc.).
  • Work closely with other Regional Directors and Senior Management to devise and implement common processes across all radiopharmacy sites.
  • Devise, implement, manage, and (in some cases) execute projects across multiple disciplines to optimize the performance and operations at each radiopharmacy site.
  • Organize and report quantitative performance results to Senior Management.
  • Work with the Sales Team to support business development plans within the region.
  • Interact with multi-disciplinary teams (radiochemists, pharmacists, technicians, QA/QC chemists, etc.) and maintain a high standard of performance and professionalism across teams.
  • Provide information and/or consultation associated with radiopharmaceuticals to physicians, healthcare workers, customers, etc. on an as needed basis.
  • Attend and present at scientific/healthcare conferences and other professional meetings/committees as a representative of RPMGlobal.
  • Respond efficiently and assertively to any site emergencies.
  • Establish a basic understanding of all radiopharmacy equipment and maintenance.
  • Maintain open communication with all departments across RPMGlobal.

Qualifications:

  • B.S. required.
  • M.S., Ph.D., or Pharm.D. from an accredited college preferred.
  • 10+ years of previous experience with operations and facilities management (preferably in a radiopharmacy or laboratory environment) required.
  • 10+ years of personnel management experience required.
  • Background in Nuclear Pharmacy, Positron Emission Tomography (PET) and the manufacture of PET radiopharmaceuticals, Radiation Safety/Regulatory Requirements for operations of a Radiopharmacy, and familiarity with Cyclotrons preferred.
  • Understanding of and experience with Quality processes for production/manufacturing (six-sigma, lean, critical parameters, design of experiments, etc.) preferred.
  • Strong experience in project management required.
  • Strong experience in quality management, including the ability to identify and correct issues, required.
  • Experience in business development and sales preferred.
  • Ability to generate and analyze financial documentation (P&L statements, balance sheets, revenue models, etc.) preferred.
  • Ability to problem-solve, handle customer service issues, and exercise independent judgment and discretion required.
  • Strong interpersonal skills for interacting with employees, physicians, customers, and vendors required.
  • Proficient in MS Office required.
  • Experience with Windows based pharmacy systems (LIMS) preferred.


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