Amazon UX Research Scientist

1 day ago


Seattle, Washington, United States Amazon Full time

**Job Title:** Amazon UX Research Scientist

**Estimated Salary:** $250,000 - $350,000 per year

We are seeking a highly skilled Senior Research Scientist to join our FinTech UX Design and Research team at Amazon. As a key member of our team, you will be responsible for designing, executing, and analyzing user experiments to guide the development of Amazon FinTech products from research prototypes to launch.

The ideal candidate will have a strong background in quantitative field research, with experience in designing and running full-range research methods. They will also possess excellent communication skills, able to distill complex ideas into concise narratives that enlighten and inspire.

In this role, you will:

  • Own the development and establishment of a research program focused on measuring customer experience outcomes (CXO) or Voice of the Customer, providing thought leadership to product teams and the broader organization.
  • Design and execute empirical research of medium to large scale, measuring customer behavior and sentiment, and owning the end-to-end analysis process.
  • Triangulate insights with key top-of-funnel metrics and other datasets to develop regular ways to report on drivers of movement with recommended action items aligned to business goals.

This is an exciting opportunity to work alongside UX designers and product managers to advocate for our customers through quantitative and qualitative storytelling. If you are passionate about understanding the latest learnings and innovations in behavioral science, research methods, and UX design, we encourage you to apply.


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