Director of Operations Manager

4 weeks ago


Miami, United States Leap Brands Full time
Director of Operations Opportunity at Leap Brands

Leap Brands is seeking a seasoned Director of Operations to lead our multi-unit operations team. As a key member of our leadership team, you will be responsible for driving sales growth, improving customer loyalty, and reducing operating costs across our locations.

Key Responsibilities:
  • Drive Sales and Customer Loyalty: Develop and implement strategies to increase sales and enhance customer experience.
  • Lead Operations Team: Manage and develop a team of General Managers, Assistant General Managers, and hourly managers to achieve operational excellence.
  • Full P&L Responsibility: Oversee all financial aspects of our locations, including budgeting, forecasting, and cost control.
  • GM Development and Success: Provide coaching, guidance, and feedback to General Managers to ensure their success and growth within the company.
  • Leadership Development: Identify and develop future leaders within the organization, creating a strong leadership bench.
Requirements:
  • Education: Bachelor's Degree preferred.
  • Experience: 5+ years of experience in multi-unit management in a quick-service or full-service chain organization.
  • P&L Experience: 10+ years of P&L experience.
  • Leadership Skills: Proven ability to communicate, influence, and negotiate decisions while motivating assigned staff.
  • Technical Skills: Knowledge of Back of House Systems, Point of Sale Systems, Restaurant Operating Systems, and the Internet.

Leap Brands is a results-driven company that values its employees and customers. If you are a motivated and experienced operations professional looking for a new challenge, we encourage you to apply for this exciting opportunity.


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