Operations Director
4 weeks ago
Gecko Hospitality is seeking an experienced Director of Operations to lead the daily operations of multiple upscale restaurant locations in the Greater Miami area.
This role requires a hands-on leader who can ensure operational excellence, manage teams, and drive growth.
Key Responsibilities:
- Operational Leadership: Oversee daily operations, ensuring consistency with company standards and SOPs.
- Team Management: Lead and mentor location directors and management teams, conducting regular meetings to set goals and assess performance.
- SOP Enforcement: Ensure all locations follow company-standard operating procedures and take corrective actions when necessary.
- Tech Savvy Leadership: Utilize technology to streamline operations, including POS systems, inventory management, and employee scheduling platforms.
- Marketing Collaboration: Understand and apply modern marketing approaches, including social media strategies and customer engagement platforms.
- Hands-On Approach: Be a roll-up-your-sleeves leader, working closely with teams on the floor when needed to ensure smooth operations and provide guidance.
- Financial Oversight: Analyze and manage P&L statements for each location, creating strategies to maximize profitability while maintaining high-quality standards.
- Growth Focused: Identify opportunities for growth and expansion within the market, ensuring all current locations operate at peak efficiency.
Qualifications:
- 5+ years of multi-unit restaurant operations management experience, preferably in upscale or fine dining environments.
- Proven track record of managing and mentoring teams across various locations.
- Strong understanding of SOPs, health and safety regulations, and operational best practices.
- Tech-savvy with experience in modern restaurant management software and marketing tools.
- Exceptional leadership, communication, and organizational skills.
- Ability to thrive in a fast-paced, dynamic environment with a hands-on, proactive attitude.
Why Gecko Hospitality?
- Opportunity to lead an esteemed restaurant group with a strong reputation in the Greater Miami area.
- Competitive compensation package, benefits, and opportunities for growth within the company.
- Work in a collaborative, team-focused environment with a forward-thinking approach to restaurant operations.
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